Updating Customizer Status
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Updating Customizer Status

Posted in Figure Realm Comments and Questions

I'm having trouble updating and contributing for my cutomizer status, can anyone help or let me know why I can't complete that transaction??

Posted by MARVELOUS_CUSTOMS
on Thursday, April 7, 2016 - Updated on Thursday, April 7, 2016
User Comments
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MARVELOUS_CUSTOMS -
Saturday, April 9, 2016
Already figured it out Cap, thanks for replying and also for the help. It already got sorted out.
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Captain Coder -
Friday, April 8, 2016
I sent you an email, but I guess you didn't get it. What trouble are you having? Are you getting an errors? Everything is working as far as I know.
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MARVELOUS_CUSTOMS -
Friday, April 8, 2016
Haven't received it Cap, maybe it was marked as spam.... Both my cards for transactions work but it keeps saying, the card you're using cannot be used at this time.
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Captain Coder -
Friday, April 8, 2016
Sorry, but we don't have any control or access to that information. That's all PayPal. Doing a quick search turned up several reasons why it would say that. It sounds like their generic error message. Some of the reasons were:

1. Your card is associated with a specific PayPal account, and you're not logging in with that particular account.
2. Your card was associated with a PayPal account that has since been closed.
3. You've linked the card to a PayPal account, but have not yet confirmed it.
4. You've exceeded your card limit with the PayPal system.
5. Your email address is raising a red flag in PayPal's system.
6. Your browser is not accepting cookies. You should clear any existing cookies and try again.
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MARVELOUS_CUSTOMS -
Monday, April 11, 2016
Cap, can you please send a an IM. I need to discuss something else but I don't have an option to IM you
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Henchmen4Hire -
Thursday, April 7, 2016
Send an IM to Captain Coder or use the site's contact email, he'll take care of it
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MARVELOUS_CUSTOMS -
Friday, April 8, 2016
I usually contact Captain Coder if I have any issues such as this. The thing is, Captain Coder has no link to his profile and also cannot be found in the users search engine. Do you by any chance have the Contact Email?? Thanks in advance!!
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Henchmen4Hire -
Saturday, April 9, 2016
It's tucked away, but we have a contact email form

You go to Help, then clicking through any of the topics there will display a Contact Us link that lets you email Cap
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